We're the fastest and the most transparent sofa retailer out there

Our production time fluctuates in real time depending
on exactly how busy our factory is.

Here's a handy chart that outlines our current production times
as of right this moment

STANDARD FABRICS 15 DAYS
PREMIUM FABRICS 15 DAYS
HIGH PERFORMANCE FABRICS 15 DAYS
LIMITED RUN FABRICS 15 DAYS
PREMIUM FILLMORE VELVETS 21 DAYS
PREMIUM LEATHERS 21 DAYS

DISCOVER YOUR NEW CUSTOM SOFA & GET 20% OFF! code: COLUMBUS (ends 10/15!)

Returns and Warranty

Shipping

Standard Curbside Shipping

  • Free to the customer

  • Items will be unloaded and placed at the customer’s curb

  • Shipments will be scheduled for Monday through Friday, 8am to 5pm


White Glove Delivery

  • $250 charge

  • The delivery team will carry your sofa into your home, unwrap and assemble the sofa, and remove and packaging debris

  • If there is more than one flight of stairs or any other obstacles that may make delivery challenging, please let us know ASAP

  • Shipments will be scheduled for Monday through Friday, 8am to 5pm


Returns

Returns Requested within 14 days of Delivery

  • 100% money back

  • Free return shipping

 

Returns Requested between 15 and 100 Days of Delivery

  • 100% Money back less a 10% return handling fee

  • Free return shipping 
 

Returns Requested due to Incomplete Delivery of Order

  • 100% Money back less a $400 return shipping fee

 

Restrictions 

*** Our Return Policy is limited to one return per household. 

*** Pieces that have been damaged, scratched, stained, or altered in any way (post delivery) are not eligible for return or exchange.

*** Orders shipped to Hawaii, Alaska, and Canada are not eligible for returns except where damages or defects apply.

*** Custom Fees are non-returnable


Warranty

Frame Warranty

  • We offer a lifetime warranty on the frames of our sofas and beds

 

Manufacturer Warranty

  • We offer a one year warranty against manufacturer's defects. In the case of a manufacturer's defect, Miniplayer will provide a replacement or replacement parts.

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Register and request printout

Please confirm your selected custom sizing and shipping address on file